Vignette Collection The Windsor Hotel Toya By Ihg, Toyako - Reviews, Rooms Options & Prices 2025

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About the Resort

Shimizu, Toyakocho, Abuta-Gun, Toyako, Japan, 049-5722

The Windsor Hotel Toya Resort & Spa is a luxurious retreat set against the stunning backdrop of Hokkaido's natural beauty, located between Lake Toya and the Pacific Ocean. This resort is notable for its ski-in/ski-out access during winter, allowing guests to enjoy seamless skiing experiences. Its architectural design features mountain views and an indoor pool with a glass ceiling, complementing the unique serene vibes of the surrounding landscape.

Location

Situated within striking distance of Usuzanfunka Memorial Park and Toyako Hot Spring, the resort provides easy access to local attractions. The free shuttle service to Toya Station enhances convenience for guests arriving by train. This mountainous area offers an ideal ambiance for relaxation and exploration of Japan's northernmost region.

Rooms

The resort offers 368 air-conditioned rooms featuring amenities such as pillow menus and flat-screen TVs with satellite channels. Guests can choose from various room types, including spacious suites and family rooms, many of which boast breathtaking views of the lake or sea. Each room is designed with comfort in mind, featuring comfortable seating areas and bathrooms with complimentary toiletries.

Eat & Drink

Onsite dining is provided across seven restaurants, including Suyama, which specializes in Japanese cuisine, and Michel Bras, serving French cuisine and organic specialties. The Polo Bar offers designer cocktails and non-alcoholic beverages, complementing the culinary diversity available at the resort. Guests are required to indicate their preferred dinner time at booking, ensuring a personalized dining experience.

Leisure & Business

The resort features a full-service spa offering massages and facials. Guests can also enjoy recreational activities such as golfing, skiing, and access to hot springs. For winter sports enthusiasts, the hotel provides ski passes and lessons at Snow Village, making it a perfect destination for outdoor adventure.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Sea side Queen Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

room details

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Premium Sea side Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

room details

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Premium Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Toyako 2.5 mi

Airports

Sapporo Okadama (OKD) 69.3 mi

New Chitose (CTS) 72.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“Dining at Out of Africa was an lovely experience; our chef created mouthwatering dishes, especially the foie gras and abalone.” view full review

Relaxing Onsen!

“The outdoor onsen offered a unique and peaceful retreat, with stunning views that made the experience incredibly refreshing.” view full review

Accessible Amenities

“The onsen area was accommodating, featuring spacious shower and locker facilities that included a great selection of toiletries.” view full review

Beautiful Views!

“Our ocean-facing room had fantastic afternoon sunlight, allowing us to relax in comfort while enjoying amazing views of the coastline.” view full review

General

Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Baggage storage
Locker room
Ski to door
Elevator
Currency exchange
Barber shop
Coffee shop

Sports & Fitness

Fitness center
Canoeing
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Golf course

Services

Free shuttle service
Room service
Car rental
Ski equipment rental
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's menu
Children's play area

Spa & Leisure

Indoor swimming pool
Sun loungers
Entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Ironing facilities

Location

Shimizu, Toyakocho, Abuta-Gun, Toyako, Japan, 049-5722

Map view

Shimizu, Toyakocho, Abuta-Gun, Toyako, Japan, 049-5722

City landmarks

44-517 Tsukiura

Gla Gla

1.3 mi

54 Aobacho

Abuta Shrine

2.8 mi

142-5 Toyako Onsen

Toyako Visitor Center

3.5 mi

3-5 Naruka

Silo Viewing Platform

3.0 mi

89-1 Takaoka

Indian Water Wheel Park

3.0 mi

Toyako Onsen

Mt. Usu Funka Memorial Park

3.1 mi

Hamacho

Indiansuisha Park

3.0 mi

354 Izumi

Nishiyama Sanroku Kako Walking Path

3.3 mi

144-71 Toyakoonsen

Toyako Mt. Yotei Viewpoint

3.5 mi

142-5 Toyako Onsen

Konpira Crater Ruins Walking Trail

3.5 mi

142 Toyako Onsen

Toron no Yu

3.5 mi

142-130 Toyako-onsen

Toyako Summit Memorial Museum

3.6 mi

33 Toyako Onsen Toya Kanko Hotel Entrance

Longevity & Happiness Hand Bath

3.7 mi

Toyako Onsen Toyakoonsen Nigiwai Hiroba

Lake Toya Onsen Illumination Tunnel

3.8 mi

21 Toyako Onsen Toyako Manseikaku Hotel Lake Side Terrace

Longevity Hand & Foot Bath

3.8 mi

44 Tsukiura

Lake Toya Ranch

6.1 mi

Nearby

Golf Course

Windsor Great Peak of Toya Golf Course

1300 ft

Restaurants

Tojisanka

1300 ft

Shimizu The Windsor Hotel Doji 11F

Out of Africa

1300 ft

Shimizu The Windsor Hotel Toya Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience

64%

liked the resort and would come back again

6.4/10

Nice

Rooms

8.3

Location

8.8

Service

5.0

Dining

5.0

James

United States of America, November 2024

5.4/10

The hotel offers beautiful views, particularly of Lake Toya, but I had some serious issues with the service and staff attitudes. While the accommodations had potential with nice views and comfort, the amenities felt limited and frustrating. The dining was quite pricey and didn't offer good value for the money we spent. Overall, it was a mixed bag, leaning more towards disappointment.

Rooms

7.0

The rooms had a breathtaking lake view, complete with floor-to-ceiling windows and comfortable chairs, making it a highlight of my stay.

Service

5.0

Service was another story, though. Staff were often unhelpful and seemed frustrated by basic inquiries, which dampened the experience significantly.

Location

8.0

Positioned up on the hill, the hotel provides amazing views of both the lake and the ocean, but it's quite isolated, limiting dining options outside the hotel.

Dining

5.0

Dining was overpriced and not worth it, with limited options and the requirement to book restaurants in advance, which was very inconvenient.

Facilities

5.0

The amenities felt restricted, with some advertised features being off-limits, making for a disappointing experience overall.

Terry

United States of America, November 2024

5.8/10

My stay at the hotel had its ups and downs. The location offers breathtaking views of Lake Toya and the Pacific Ocean, which is undoubtedly a highlight. The rooms were spacious and clean, providing comfort during my visit. However, the service was quite disappointing, with unfriendly staff and communication issues. Dining could be a challenge due to limited options and booking requirements, and the amenities advertised weren't available to everyone. Overall, it seemed overpriced for what was offered.

Rooms

8.0

The rooms were spacious and immaculately clean, stocked with multiple shampoos but lacking basic soap or body wash.

Service

5.0

The service felt unfriendly and unhelpful, with language barriers complicating communication.

Location

9.0

The hotel sits perched atop a small mountain, boasting stunning views of both the ocean and the lake, though it can be a bit tricky to navigate from there.

Dining

5.0

Dining was frustrating due to the need for advance bookings for restaurants and the restricted menu options.

Facilities

5.0

Certain advertised facilities like the spa and pool were closed, diminishing the experience.

Carlos

United States of America, October 2024

8.0/10

I had mixed feelings about my stay at this hotel. On the plus side, the views were absolutely stunning, with both the ocean and Lake Toya visible from my room. However, the service could definitely use some improvement, as there were significant delays during check-in. Overall, while the location and amenities were great, the experience was somewhat marred by the service issues.

Rooms

9.0

My room was spacious and comfortable, offering breathtaking views of both the coastline and the lake below. I particularly enjoyed lounging in the comfy armchairs while reading.

Service

6.0

Service was friendly but seemed overwhelmed, leading to a frustratingly slow check-in process.

Location

10.0

Perched on top of a mountain, the hotel offers an incredible view of both the lake and the sea, making it a tranquil retreat away from the hustle and bustle.

Dining

8.0

While I didn't dine extensively, the breakfast I had was quite good and definitely helped start my day on a positive note.

Facilities

7.0

The facilities were mostly nice, but it was a disappointment that certain amenities like the pool and spa were closed. Still, the hot spring bath was a nice alternative.

Homer

United States of America, September 2024

6.4/10

The hotel offers breathtaking views of Lake Toya and a serene atmosphere, complemented by a pleasant Japanese-chic room decor. However, service was inconsistent, with some staff lacking politeness and the dining experience didn't meet my expectations.

Rooms

9.0

The room I stayed in had a superb view of Lake Toya and a warm, inviting Japanese-chic style that made for a relaxing ambiance.

Service

6.0

Service was quite polite but often unhelpful, as there were instances where they couldn't find my reservation, indicating a need for better organization.

Location

8.0

The location is a bit remote but absolutely spectacular, nestled in the mountains with stunning views all around.

Dining

5.0

Dining was a letdown; the buffet had limited beverage options and was in a basement, not ideal for a high-end hotel.

Facilities

5.0

While the hotel has potential, some facilities like the hot spring and outdoor terraces appeared to be underwhelming and poorly maintained.